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COMPLAINTS / COMPLIMENTS

 

The Complaint/Compliment Management form is available to be used by clients, families, and external agencies wishing to register a complaint/compliment (click here). 

 

The NOR-MAN Regional Health Authority (NRHA) recognizes that complaints may signify opportunities for improvement and/or potential high-risk situations. We regard complaints pertaining to our programs/services as an opportunity to improve the quality of the health services we provide.

 

The rights and privacy of the person submitting the complaint and of service providers will be respected, appropriate to the context of the complaint, while not compromising adequate consideration and resolution of an issue should one arise.  Relevant results of the complaint will be communicated in a timely and respectful manner to the person(s) submitting the complaint and to the service providers directly involved.

 

The NRHA also recognizes that compliments may signify that as an organization, and as individual staff members, clients and NRHA residents are satisfied with the services they have received and that staff should be made aware that their efforts are appreciated.

FLIN FLON

Corporate Office

84 Church Street

Flin Flon, Manitoba, R8A 1L8

Phone: (204) 687-1300

Fax: (204) 687-6405

Email:  nrha@normanrha.mb.ca

Contact Us

Flin Flon General Hospital

Box 340

Flin Flon, Manitoba, R8A 1N2

Phone: (204) 687-7591

Fax: (204) 687-8494

Contact Person:  Lois Moberly, Executive Director of

Clinical Services

Direct Line: (204) 687-9610

Flin Flon Personal Care Home

Box 340

Flin Flon, Manitoba, R8A 1N2

Phone: (204) 687-9630

Fax: (204) 687-9613

Contact: Nancy Ewing, Resident Care Coordinator

Direct Line: (204) 687-8802

Northern Lights Manor

274 Bracken Street

Flin Flon, Manitoba, R8A 1P4

Phone (204) 687-7325

Fax: (204) 687-4573

Contact:  Nancy Ewing, Resident Care Coordinator

Direct Line:  (204) 687-8802

Primary Health Care Centre

(Community Based Programs)

1 North Avenue

Flin Flon, Manitoba, R8A 1V9

Phone: (204) 687-1340/1350

Fax: (204) 687-8602

THE PAS

St. Anthony's General Hospital
Box 240

The Pas, Manitoba, R9A 1K4

Phone: (204) 623-6431

Fax: (204) 623-9263

Contact:  Candice Rookes, Executive Director of

Clinical Services

Direct Line: (204) 623-9274

St. Paul's Personal Care Home

Box 240

The Pas, Manitoba, R9A 1K4

Phone: (204) 623-9226

Fax: (204) 623-9605

Contact: Karen Polischuk, Nurse Manager

Direct Line: (204) 623-9228

Rosaire House Addiction Centre

Box 240

The Pas, Manitoba, R9A 1K4

Phone: (204) 623-6425

Fax: (204) 623-4475

Contact:  Linda Buchanan, Manager

Direct Line:  (204) 623-6425

Primary Health Care Centre

(Community Based Programs)

111 Cook Avenue, Box 240

The Pas, Manitoba, R9A 1K4

Phone: (204) 623-9650

Fax: (204) 627-8285

SNOW LAKE

Snow Lake Health Centre

Box 453

Snow Lake, Manitoba, R0B 1M0

Phone: (204) 358-2287

Fax: (204) 358-7310

 

HEALTH CENTRES

Cormorant Health Centre

Box 42

Cormorant, Manitoba

R0B 0G0

Phone: (204) 357-2161

Fax: (204) 357-2259

Sherridon Health Centre

General Delivery

Sherridon, Manitoba

R0B 1L0

Phone: (204) 468-2012

Fax: (204) 468-2167

Cranberry Portage Wellness Centre

Box 186

Cranberry Portage, Manitoba

R0B 0H0

Phone:  (204) 472-3338

Fax:  (204) 472-3389